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The PeopleDoc Blog

Tips, ideas and inspiration for making HR's job easier and the employee experience better.

About Sharlyn Lauby

Sharlyn Lauby is the HR Bartender and president of ITM Group Inc., a Florida based training and human resources consulting firm focused on helping companies retain and engage talent. Sharlyn sees human resources as a strategic partner - the marketing department for a company’s internal clients rather as administrative. During her 20+ years in the profession, she has earned a reputation for bringing business solutions to reality. Prior to starting ITM Group, Sharlyn was vice president of human resources for Right Management Consultants, one of the world’s largest organizational consulting firms. She has designed and implemented highly successful programs for employee retention, internal and external customer satisfaction, and leadership development. Publications such as Reuters, The New York Times, ABC News, TODAY, Readers Digest, Men’s Health and The Wall Street Journal have sought out her expertise on topics related to human resources and workplace issues.

How to Set a Relevant Goal

If you haven’t seen it, Jonathan Benhamou, CEO and co-founder of PeopleDoc wrote a great post about New Year’s resolutions. You can check it out here. While I was reading the post, it reminded me of goal setting.

HR Hacks Series: Improve Employee Engagement and Productivity with Onboarding Hacks

According to Equifax Workforce Solutions, 40 percent of employees who leave their jobs do so within the first six months. This can cost organizations thousands of dollars. Once an organization has spent a lot of time and money hiring an employee, the last thing they want is for the employee to leave.

HR Hacks Series: Hack Your Interviewing Process With Collaboration

Once you’ve identified a great candidate, the last thing any organization wants is to lose them during the interview phase. That’s why it’s important to have an effective and efficient interview process.

HR Hacks Series: Find Quality Candidates with This Recruiting Hack

At this year’s HR Technology Conference and Expo, I had the chance to chat with the folks from People Doc and joined them in celebrating their latest round of funding. Our conversation focused on the future. Not just the future for People Doc but for the human resources profession. Of course, recruiting came up. The unemployment rate is at pre-Great Recession levels. It’s becoming increasingly difficult for organization to find the best talent.

5 Emerging Technologies to Transform Your HR Department

Technology is an essential part of the way we conduct business today. While everything in our business doesn’t have to be automated, there are some basic technologies that most consumers expect. A couple of examples include a website and automated phone directories. These technologies help customers find information quickly to engage with the company.

HR Needs to MeasureTheir Customer Service Effectiveness

At the risk of sounding like a well-worn cliché, if human resources wants business partner status, they need to be prepared to produce, discuss and be held accountable to the numbers. But in today’s competitive business environment, defining what numbers human resources needs to track can be a moving target.

How to Get Answers from Human Resources

As a human resources professional, I’ve seen employees struggle to get answers to their questions. Not because HR pros are trying to keep information from employees. But because employees don’t know who handles what in HR.