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The Only Integrated
HR Service Delivery Platform

We Put You In Charge. This is HR for People.

hr service delivery

At PeopleDoc, everything we do is focused on the belief that your employees should receive the same level of service as your best customers. And we know HR makes this happen every day when they have the digital help they deserve.

Never before has HR had access to cutting-edge technology that transforms both HR operations and the employee experience. PeopleDoc has innovated to create the only integrated HR Service Delivery Platform - easy to use and built for HR - with game-changing technology that makes it easy for HR to help employees and get “stuff” done. While consumers have been enjoying amazing digital experiences daily, HR hasn’t had the power to provide amazing experiences to employees. Until now.

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Increase HR Agility and Productivity with An Integrated Platform

PeopleDoc’s HR Service Delivery platform makes it easy for HR to help employees, anytime anywhere, from a simple question to a complex event such as a maternity leave. Integrating with your HRIS, our software makes it easy for HR teams to automate almost any manual process and actively manage all related employee documents - all within a platform built to mitigate security risks and reduce compliance headaches. See for the first time what your workforce really wants from you and how you can increase HR productivity.

See it in Action

HR Case Management and Knowledge Portal

The PeopleDoc HR Case Management and Knowledge Portal solution transforms the way HR provides employees with information. Create searchable, personalised knowledgebase articles and FAQs, and also create workflows to route and track employee requests.

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HR Process Automation

Bring agility and speed to HR Operations. Support any people-based process, personalised for any local requirements, and including processes that span multiple HR systems. In PeopleDoc HR Process Automation, create processes, workflows, and forms with ease and easily update them to support any changes in company policy or legal requirements.

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Employee File Management

Go beyond storage. Actively manage your files and ensure compliance with PeopleDoc Employee File Management. Easily generate and quickly find documents, securely transfer documents between locations and departments, and confidently respond to audits and requests.

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Advanced Analytics

PeopleDoc Advanced Analytics offers easy-to-read dashboards that help you track KPIs and measure previous unknowns, giving you deep insights into your HR operations. Armed with insights, you can optimise HR service delivery and improve the employee experience.

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Accelerate Onboarding

Enhance the new hire experience with a branded onboarding portal, and increase efficiency and compliance with advanced form and task management tools. Automated processes - personalised based on employee type, role, or location - help new hires hit the ground running on day one. PeopleDoc’s Onboarding solution brings together the best of process automation, case management, and employee file management to support your new hires through this critical process.

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Power HR Shared Services

Shared Service Centers utilise PeopleDoc to more efficiently manage and respond to employee requests. Support a multi-tiered service delivery model, report on SLAs, and scale globally. With a knowledge portal for tier zero support and case management for more complex requests, HR representatives can easily support employee needs. HR representatives can access employee files and kick off automated HR processes from any location, giving them the ability to support your global workforce. View the performance of your HR Shared Service Centers in easy-to-read dashboards and quickly identify areas for improvement.

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Get started with the most innovative HR Service Delivery platform.

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