What Employees Want:
Enhancing the Employee Experience by Transforming HR Operations

Employee Experience Matters

Delivering an outstanding employee experience is HR’s imperative. Doing so can result in unprecedented improvements in productivity, retention and, ultimately, profitability. However, many HR departments lack the resources, time or insights to effectively transform their organisation and deliver an experience that truly resonates with employees. If they wish to change this situation, they need to reconsider the structure and process of their department and introduce new tools that can enable greater efficiency and superior service delivery.


This guide looks at how you can reshape your HR processes and free up your team to focus on what matters most—your employees. It will cover how you can transform your HR operations to automate everyday tasks, open new lines of communication with workers, and improve the services you offer employees. With these changes in place you’ll see how you can launch employee surveys to better understand their needs, desires and grievances, and how you can bring together different elements within your organisation to implement your new employee experience strategy.

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About UKG

UKG (Ultimate Kronos Group) is the future of PeopleDoc, which will become the HR Service Delivery arm of one of the largest cloud companies in the world. At UKG, Our Purpose Is People, and we believe that organisations succeed when they focus on putting people first. UKG’s HR Service Delivery platform includes case management, process automation, and employee file management and empowers HR, managers and their employees to boost productivity, increase employee engagement, manage global compliance and meet the challenges of tomorrow. With more than 12,000 employees around the world, UKG's own workplace culture has been named a best place to work all over the world, including consecutive years on Fortune’s 100 Best Companies to Work For list.

Our Customers

Atos a PeopleDoc customer