In today’s mobile-first world, employees expect some element of HR Self Service to find answers to their HR questions. 

Organisations are in a constant competition for employee attention due to the digital transformation. To combat this organisational change, American Express has looked to Human Resources innovation to provide a platform for creating consistent employee experiences and improving global HR productivity.

In this six-minute video, Adam Krahling, VP, Global HRIS at American Express, touches upon the drivers for creating HR efficiency and the importance of a seamless employee experience by blending consumer-grade experiences in order to manage and unify his global organisation.