It’s now a well-established fact that the perception of HR has changed from that of back office administrators to strategic business partners. HR is now expected to develop innovative initiatives that drive change across an organisation, with productivity often seen as a key battleground. However, amidst this talk of productivity, HR’s own practices are rarely put under the spotlight.
This paper turns the lens inwards on HR’s own practices, tactics and tools, to share ways it can bolster its own productivity and deliver better services to employees and management alike. We’ll look at four areas of your HR service delivery that could be holding back your organisation, share questions you should ask about your current setup and explore the changes you can make to deliver a more productive service.
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