documents in PeopleDoc
GoDaddy lacked a single location for employee files. Because they were scattered across several different systems, it was difficult and time consuming for the HR Operations team to locate and pull any type of employee document. In addition to that, their HRIS only allowed them to store 2 years’ worth of historical documents.
After a particularly painful 1-9 audit, Zuri sought a single, user-friendly system for storing and managing employee files. She turned to PeopleDoc Employee File Management because of its innovative features and well-designed user interface (UI).
Before implementing PeopleDoc's Employee File Management solution, GoDaddy’s document filing process went like this: A people manager would scan a document, email it to HR, HR would download it, upload it to the appropriate system, then categorise it. Now, with scanners connected to PeopleDoc, managers scan an employee document and all HR Operations must do is categorise it. During a pilot, Zuri had a manager pull a performance document on his own. “He found it pretty intuitive. We didn’t tell him anything, just how to log in. That was definitely a win,” she explains.
Now that GoDaddy has an Employee File Management solution, their new streamlined process makes it much easier for the HR Operations team to fulfill document requests. Considering the volume of documents her team processes, Zuri says PeopleDoc has “absolutely saved us time.”
With less time spent on repetitive administrative tasks, Zuri’s team can focus on providing elevated HR service, which has a far-reaching impact. “We’re the front-lines to our company culture and the employee experience...we have a big stake in setting the tone for the service level and value of our entire HR team.”