At this year’s HR Technology Conference and Expo, I had the chance to chat with the folks from People Doc and joined them in celebrating their latest round of funding. Our conversation focused on the future. Not just the future for People Doc but for the human resources profession. Of course, recruiting came up. The unemployment rate is at pre-Great Recession levels. It’s becoming increasingly difficult for organization to find the best talent.
If you Google “address change form”, and search images, you’ll come up with over a half a million address change forms online. This one form, singlehandedly, has become the poster child for bad HR! Think about this for a minute.
We've all been sold a really harmful lie, by a lot of people. That lie is: To be truly happy at work, you must do what you love (or some variation of the same theme). It's complete garbage that is usually told to you by an ultra-rich people who can do anything they want! Someone who really doesn't have to earn a living because they have a spouse earning a living for them, or someone who just flat out got lucky. Right place, right time and does something they actually love for a job. I know, I know, "Tim, you create your own luck!", said by the same idiot whose wife is a brain surgeon and allows her deadbeat husband to be a "writer" at home. Still most of us define our happiness like this:
Technology is an essential part of the way we conduct business today. While everything in our business doesn’t have to be automated, there are some basic technologies that most consumers expect. A couple of examples include a website and automated phone directories. These technologies help customers find information quickly to engage with the company.
I’ve been in HR and Talent Acquisition for 22 years. The first job I had was working for a staffing firm recruiting technical professionals, so I thought it was completely normal being hated. I grew up thinking being hated in HR was just what it was. We were that one function in the company that wasn’t liked because of what we had to do, namely terminating people.
I am thrilled to announce our Series C funding of $28 million led by Eurazeo, along with our historical investors Accel Partners, Alven Capital, and Kernel Investments. Eurazeo is one of the leading listed investment firms in Europe. This new funding will help accelerate our growth in the U.S. (American Express, Fast Retailing, Georgetown University and Paychex are a few of our new clients) and our revenue performance globally (we have quadruped our global revenue and have now over 400 customers).
At the risk of sounding like a well-worn cliché, if human resources wants business partner status, they need to be prepared to produce, discuss and be held accountable to the numbers. But in today’s competitive business environment, defining what numbers human resources needs to track can be a moving target.